e-PAIA was developed to provide users with a user-friendly and convenient service in order to simplify their Promotion of Access to Information Act (PAIA) requests.

Find the easy-to-follow and hassle-free instructions below:

1. First of all, you will need to complete our fast registration process here.
2. Once you have registered, select your subscription model (package) and method of payment.
3. Complete the instructions of different sets of information being held given to you by the wizards.
4. Edit the information you have submitted (if required) and approve.
5. You will receive your PAIA Manual via email or you can download if from our website.

Once you have received your requested information, you will continue to have access to all of our online services.